Job Description:
The Operations Manager is responsible for overseeing the day-to-day operational functions of the business to ensure efficiency, productivity, and continuous improvement. This role requires strong leadership, strategic planning, and problem-solving capabilities to manage cross-functional teams, streamline processes, and support overall business growth.
Key Responsibilities:
-
Oversee and manage daily business operations across departments
-
Develop and implement operational policies and procedures
-
Monitor performance metrics and operational KPIs
-
Identify areas for process improvement and drive efficiency initiatives
-
Manage budgets, forecasts, and resource allocation
-
Ensure compliance with company policies, health & safety, and relevant legislation
-
Lead and support cross-functional teams to meet performance objectives
-
Manage vendor and supplier relationships
-
Report on operational performance to senior leadership
-
Drive a culture of accountability, collaboration, and continuous improvement
-
Support the execution of strategic initiatives and company goals