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Automotive - Motor Vehicles: Office manager/ Executive PA From 2024-01 To 2024-05
Duties
- Effectively manage the operations and employees of the branch as to ensure excellent service is delivered internally and externally
- Leading and developing the team building and long term and short term business strategies
- Oversee stock is well maintained with no additional damage
- Delivering and maintaining great customer care and relations
- Direct operational aspects including overseeing the distribution operations, customer service, human resources, administration and sales
- Locates areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Bring out the best of the branch’s personnel by providing training, coaching, development and motivation
- Directing all operational aspects including distribution, customer service, human resources
- Address customer and employee satisfaction issues promptly
- Ensuring customers receive only best service at the branch. Including exclusive coffee bar, snacks and hospitality
- Network to improve the presence and reputation of the branch and company
- Results driven and customer satisfaction
- Liaison with all banks, loading transactions and releasing
- Dealing with Head Office in China regarding delivery of new vehicles, pricing, rebates on demo vehicles and claims
- Provide sophisticated calendar management, flights, accommodation and itinerary for CEO
- Project Management of various buildings including lease agreements– ensuring rent is paid including rates and taxes. Overseeing all building repairs and maintenance
- Ensuring invoicing and statements are sent out timeously and ensuring all payments have been made
- Arranging storage for exclusive sports and racing vehicles monthly
- Monthly invoicing and statements for rent completed on Sage
- Collating Demo packs, Rebate and Incentive packs for claims
- Loading Batch payments on Nedbank
- Managing of staff with HR regarding all aspects including Hiring and firing
- Handling sock yard rentals for overseas clients. Ensure rent is paid and vehicles are serviced, delivered and dropped off.
- Collating personal VAT for CEO and dealing with the auditors
- Completing sales bonus packs monthly for deals completed including incentives
- Handling all email correspondence
- Overseeing all orders – stationary, cartridges, coffee bar, snacks, paper etc
- Collating spreadsheets on a monthly basis for personal payments for the CEO
- Arranging collection and delivery of racing vehicles with specific drivers
Fire suppression systems : Executive Assistant/PA From 2023-06 To 2023-12
Duties
- Calendar management for CEO and Regional Manager
- Assist with the marketing and new products to be advertised
- Handle sponsorship for functions and deadlines
- Reading, monitoring and responding to emails
- Answering calls and liaising with Clients competently
- Preparing correspondence on boss's behalf
- Delegating emails
- Planning and organising meetings
- Organising travel and preparing travel itineraries
- Attending meetings on your boss's behalf
- Taking action points and writing minutes
- Preparing documents for meetings
- Taking dictation
- Planning and organising events
- Conducting research
- Drafting communications on your boss's behalf
- Preparing presentations
- Managing and reviewing filing and office systems
- Typing documents
- Overseeing 9 Branches – Dealing with Branch Management
- Typing and keeping records of Discharge Reports
- Project Management of properties
- Collecting rent etc. monthly
- Arrangements of Branch Managers meetings
- Liaise with Clients on all levels
- Prepare schedules
- Liaise and handle all policy documents
- Liaise and handle all insurance
- Assisting with yearend functions
- Liaise with all branches regarding installations
- Arrange functions for meetings
- Deal with variety of suppliers
- Manage air-conditioning servicing
- Manage private crediting
- Booking of all flights and accommodation locally and internationally
- Project management
- Liaise with Momentum regarding company medical aid
- Highly confidential, reliable, trustworthy, honest, respect, confident, motivated, work under pressure and timelines
- Assist Branches, Sub companies on different levels
Valves: Executive Personal Assistant From 2016-02 To 2023-04
Duties
- Arranging travel plans, itineraries, agendas and compiling documents for travel-related meetings and for pleasure.
- Researches, prioritizes, and follows up on incoming issues and concerns.
- Leadership to maintain creditability, trust and support with senior management staff.
- Keep CEO well informed of upcoming commitments and responsibilities.
- Drafting personal letters and dealing with personal documents.
- Handle all matters and ensure projects are completed.
- Arrange appointments.
- Handle all Banking – transfers and deposits, overseas account
- Reading, monitoring and responding to emails
- Answering calls and liaising with Clients competently
- Preparing all correspondence on boss's behalf
- Delegating work in your boss's absence
- Diary management
- Planning and organising meetings
- Organising travel and preparing complex travel itineraries
- Attending meetings on your boss's behalf
- Taking action points and writing minutes
- Preparing documents for meetings
- Taking dictation
- Planning and organising events
- Conducting research
- Drafting communication
- Preparing presentations
- Managing and reviewing filing and office systems
- Sourcing and ordering stationery and office equipment
- Project Management of all Property and Storage Buildings
- Collecting rent etc. monthly
- Invoicing and maintenance on all rentals
- Liaise with Clients on all levels and VAMCOSA
- Prepare schedules
- Assisting with quotes, pricing
- Liaise and handle all policy documents
- Liaise and handle all insurance
- Assist in selling and buying of vehicles
- Arrange servicing of vehicles and collecting
- Liaise with lawyers
- Liaise with auditors
- Arrange functions personal and business
- Ordering of goods overseas
- Deal with Chinese suppliers
- Manage all repairs and maintenance work
- Manage private banking
- Manage international banking
- Booking of all flights and accommodation locally and internationally
- Project management
- Liaise and handle medical aid
- Manage petrol accounts
- Liaise with auditors and meetings regarding staff salaries and bonuses
- Highly confidential, reliable, trustworthy, honest, respect, confident, motivated, work under pressure and timelines
Soft-skills business training company: Personal Assistant to the MD From 2014-05 To 2015-05
Duties
- Full responsibility for managing and administering the MD’s office and diary
- Assisted in researching, designing and packaging 21 training courses. This included the design of content, slides, handouts and manuals
- Attending client meetings with regards to identifying client needs.
- Attending several strategic management sessions with the MD as an assistant or observer.
- Actively participating as a delegate in 16 training courses
- All activities around Event Management, including venue hire, registrations, record keeping.
- Client correspondence
- Creditors and Debtors
- Travel and Hotel arrangements
- Strong customer orientation
Service: Owner From 2012-03 To 2014-04
Duties
- Offered professional secretarial and office support services to numerous companies in different areas of greater Johannesburg, Benoni, Germiston and Boksburg.
Industrial Scales : PA to the MD From 2011-02 To 2012-02
Duties
- Typing of all private documentation
- Taking all calls for MD – Sorting out queries
- Sorting out all private documents
- Receiving and checking all ICQ forms from all technicians
- Product Delivery and Client Satisfaction
- Managing Account Payable – All Private
- Sorting out telephone account
- Completing and managing of leave, sick leave and family responsibility schedules
- Travel and hotel arrangements – domestic and international
- Paying of all accounts – internet banking
- Company financial management – Staff wages
- Order stock from overseas – Sea and Air freight shipment
- Using Rolog to trace all shipments – Sea and Air freight shipments
- E-mailing and dealing with international Clients on a daily basis
- Liaise with Clients on a daily basis regarding scales
- All personal filing – Medical, private
- All faxing and e-mailing
- Liaise with staff and technicians on a daily basis
- Booking out jobs and clients to see.
- Maintain changes on website
Air-Conditioning: Co-owner From 2003-02 To 2011-01
Duties
- Typing of all documents – Quotes, Invoicing & Statements
- Ordering of all stock required
- Completing complex tender documents
- Taking all call and sorting out queries
- Product delivery and installations carried out
- Managing account payable – company and private
- Sales of air-conditioning units
- Completing and managing of contracts and tenders
- Travel and hotel arrangements
- Paying of VAT, PAYE, SDL & UIF
- Company financial management – Staff wages
- Liaise with clients on a daily basis regarding projects
- Managing jobs, quotes, invoices, statements and customer satisfaction
- Assisting in recruiting, hiring and firing
Professional Cleaning Services : Secretary/PA From 2001-02 To 2003-01
Duties
- Preparation of sales and administration documents
- Reception and switchboard
- Completing complex tender documents
- Managing documents for 25 + sales staff
- Updating company web pages, brochures
- Completing and filing of all contracts and tenders
- Travel and hotel arrangements
- Managing of company expense and outgoings
Sales, manufacturing and reconditioning of valves : PA Secretary to Director / Reception From 1997-06 To 2000-12
Duties
- Switchboard management
- Typing all letters – tenders
- Filing of all documents
- Client Liaison
- Organizing appointments / meetings
- Sorting out queries
- Ordering stationary etc
- General administration
- Typing of corporate documents
- Managing of all corporate documents
- Client Liaison
- Account collectables
- General office duties
- Administration of staff, finances and outgoings
- Product delivery and installations carried out
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