Regional Franchise Manager (Business Consultancy, FMCG, Casino and Corporate)

Franchise Consultancy:

Oversee new and existing business units, giving guidance to grow and entrench within the market.
Assists business units/ Franchisees in managing their businesses with regards to key areas such as Finance, Brand standards, Operations, HR & Product.
Implement customer relationship strategies to maintain and provide a customer-centric service.
Build strong relationships systems with Franchisees & stakeholders, through on going consultation process and action plans to ensure satisfied and successful franchise partners.
Implement, maintain and review communication strategies so as to provide the best possible channel of communication.
Conduct quarterly audits on strategies implemented and executed by Business/ Area Managers.
Ensuring all training conducted is in line with company operational standards and business units maintain standards of operational excellence.
Provide a comprehensive business consultancy value add service to the franchise network.
Work across various functional teams including: product development, sales, marketing to influence in building internal cross-border relationships.
Increase profitability of business units through value ads and conducting business reviews.
Field visits to ensure optimal operating standards are in place and complied with.
Build business unit/ franchise capabilities through ongoing coaching, workshops and ongoing communication with stakeholders.

Projects Management:

Equity Investment: Conclude equity investments and managing equity investment portfolios.
Finance Optimization: Support in concluding value adding business transactions such as, management buy-ins/outs; business acquisition; research to de-risk transactions and uncovered opportunities to improve returns.
Raising Capital: From a large funding database, endeavour to design optimal structures to suit most business circumstances, and present to clients seeking business finance.
Business Operations & Strategy: Provide planning solutions or strategies that are essential for business growth, investment attraction and advisory in concluding business transactions.
Business Plan/Proposal: Employ experience in business writing to aid businesses structure their business plans/proposals in accordance to chosen institution guidelines and process of application.
Tendering: Central Supplier Database (CSD) registration; Tender documentation process-guide; bid preparation; facilitation; alert on briefing; bid strategy and submission.
Franchise Systems: Compiling user-friendly guidelines and systems that can be duplicated for third party use and tailor record keeping structures to keep track of business finance, inventory and sales, automated and or manual systems.
CIPC & SARS Services: Company registrations/amendments; CIPC annual filling, BEE & Database registrations; Resolution statements; VAT & UIF registration and SARS annual filing/services.

Branch Operations:

Perform gaming trend analysis and statistical interpretation on operations performance.
Monitor branch working standards and facilitate training to improve site performance.
Administration of expenses and ensure gross profits are met in all revenue generating departments.
Perform regular audits and site preparations for third-party audits.
Compile/approve roster and capturing of (in-time) monthly for HR to process relevant salaries.
Pulling of highly confidential reports and financials from the in-house system on request.
Function coordination (branch activations, hosting groups/corporate bookings)
Routine duress and bio-metric tests on all security mediums: treasury, safes, doors, offices and site.

Gaming Manager:

Manage: Managers; Treasury; Cashiers; Floor Attendants; Security and all staff on duty.
Authorizing all jackpot pay-outs and all manual payments.
Ensuring operations adhere to Gambling Board and company procedures & policies.
Completion of daily floor check sheets for compliance purposes.
Performing daily cash counts, reconciling and authorizing banking.
Confirming and issuing of departmental floats daily.
Conflict/Complain resolution with staff and customers.
Relevant document preparations for Head Office and Gambling Board audits.
Fixing and operating of all EBT machines.
Relieve Cashiers; Treasures, Floor Attendants and Security.
Conduct daily meeting with all departments and completion of meeting planners.
General daily administration and filing.
Training staff and facilitation of promotional branches.

Restaurant Manager:

Control bars and all store rooms.
Manage Waiters; kitchen dept. and all stuff on duty.
Daily counting of all stocks and ordering of stock if necessary.
Conduct daily meetings with all departments before shifts.
Liaising with all customers and site guests.
Allocating Waiter bays daily and daily duties of all staff.
Performing regular checks in the kitchen, and preparations for audits.
Completion of daily, weekly and monthly check sheets.
Issuing of products for portioning and preparations.
Receiving, capturing and balancing of stock.
Increase sales (as per KPI requirements).
Increase spends per head (as per KPI requirements).
Increase customer count (as per KPI requirements).
Drive gross profit (as per KPI requirements).
Monitor site maintenance and contractor’s work sign-off.

Position: Money Laundering Reporting Officer (additional role for a Senior Manager)

Accessing information which may assist in suspicion of money laundering.
Investigating information concerning money laundering suspicions.
Disclosure to FICA/Reporting Authority prior compiling reports.
Establish and maintain a register of money laundering referrals made by staff.
Training of key staff, regarding money laundering processes and identification.
Customer verification procedures, vigilance policy and systems.
Monitoring of anti-money laundering records for the required periods.
Ensuring that internal auditing and compliance departments regularly monitor and make recommendations for up to date systems on vigilance; and,
Maintenance of training and procedures manuals so that in the event of a suspicious activity be in discovered, all staff are aware of the reporting chain and procedures to follow.

Green Energy Efficient Lightings (Project Management).

• Business administration to increase company efficiency, customer base and turnover.
• Liaise with Managing Director & Business Advisor on technical planning and production equipment for Johannesburg Municipality tenders.
• Preparation of annual budget and variances on quotes for MD’s conclusion.
• Provide recommendations regarding effective utilization of long and short term debt, including refinancing and purchasing/sales.

• Internal sales.
• Query handling: walk-ins and telephonically.
• Processing and following up on orders.
• Credit/Debit card transactions.
• Invoicing and quotations.
• Daily balancing and banking.
• Process and schedule customer orders.

Arranging insurance policies for all assets of the Body Corporate, including buildings, improvements on the common area, as may be requested by the board of trustees. This may include assisting the trustees in the determination of replacement values of assets and arranging for valuations.
Assisting the Board of Trustees in arranging independent valuations where required.
Handling of insurance claims on behalf of the Body Corporate in respect of these insurance policies.
Assisting and advising the Board of Trustees on the enforcement of the Sectional Title Act, Management and Conduct Rules adopted by the Body Corporate
Assisting and advising the Board of Trustees on the maintenance of the common property.
Negotiating on behalf of the Board of Trustees with - professionals, firms or organizations for the work or function to be undertaken on behalf of the Body Corporate; and outside contractors to perform work for or provide services, excluding work on capital improvements.
Verification of amounts payable by the Body Corporate determined by the Managing Agent.
AGM notice distribution (special resolution, sectional title AGM meeting date)
Assisting and advising the Board of Trustees on the procedural matters such as annual general meetings, special general meetings, quorums, proxies, resolutions, voting rights and related matters.
Preparing and dispatching of all notices to members of the Body Corporate.
Compilation, typing and distribution of circulars and/or newsletters (as collated by trustees).
Providing welcome letters and relevant documents to new members after registration is finalized.
Adherence, compliance and ensure up to date with all Regulatory rules and regulations as well as conduct and management rules.
An integral part of the feedback mechanism for the Trustees and Body Corporate.
Issuing of receipts of electrical, laundry facilities and ensuring cash is banked regularly.
Obtaining daily reports from Security Company for report preparations.