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MS Word, E-Mail, Microsoft, MS Explorer, MS PowerPoint, MS Outlook, MS Excel, Novell, Typing 70 w.p.m
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Manufacturing: Personal Assistant From 2018-02 To Current Duties
Insurance: Ombudsman complaints administrator From 2013-06 To 2015-05 Duties
Filing, faxing, monthly and weekly reports, Helloprter complaints, diary management, arrange parking and refreshments for meetings, flight arrangements, general secretarial duties Duties
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Filing Faxing Typing of reports for management. Diary management Adhoc duties Arrange parking, refreshments etc for meetings Flight arrangements Event management for department Order monthly stationery and refreshments Powerpoint presentations for management General secretarial duties. Typing of office correspondence. Updating Intranet Site Keep asset register updated Attend to written/faxed mail Arrange payment of monthly department invoices
Liaising with Ombudsman for Short Term Insurance
Handling of smaller Ombudman complaints
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Insurance: Secretary/Administrator specialist From 2011-01 To 2013-06 Duties
Filing, faxing, monthly and weekly reports, Helloprter complaints, diary management, arrange parking and refreshments for meetings, flight arrangements, general secretarial duties Duties
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Filing Faxing Typing of reports for management. Diary management Adhoc duties Arrange parking, refreshments etc for meetings Flight arrangements Event management for department Order monthly stationery and refreshments Powerpoint presentations for management General secretarial duties. Typing of office correspondence. Updating Intranet Site Keep asset register updated Attend to written/faxed mail Arrange payment of monthly department invoices
Liaising with Ombudsman for Short Term Insurance
Handling of smaller Ombudman complaints
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Insurance - Brokering: Secretary From 2008-5 To Current Duties Filing Faxing Typing of reports for management. Diary management ? Groupwise Adhoc duties Assisting with budget forecasting for next financial year Managing monthly expenses/budget Keeping monthly income/expense report up to date Arrange parking, refreshments etc for meetings Flight arrangements Event management for department Order monthly stationery and refreshments Maintaining Personnel files Ensure staff sick leave submitted on Oracle Powerpoint presentations for management Staff leave management. General secretarial duties. Typing of office correspondence. Updating Intranet Site Indexing of Policy Documentation Manage staff private telephone accounts Keep asset register updated Attend to written/faxed mail Arrange payment of monthly department invoices Ensure Staff Strength report and Organogram are updated monthly Confidentiality of staff salary information
Financial Services: Client Relations Administrator From 2007-2 To 2007-9 Duties Preparing and sending birthday cards to clients Calling clients and dealing with issues that arise Pull site count per Client Relations Executive Nil transaction reports Promotions updates Activity report for Client Relations Executive?s Assisting Client Relations Executive?s Preparing contracts and requesting authorisation for Change of Ownerships Drafting End of Term contracts Production of training manual Requesting bank codes Requesting credit checks Telephonic questionnaires to clients Blue Folder processes (Change of details of client ? relocation, renovation etc) Nil transaction reports Filing Faxing Adhoc duties
Financial Services: Client Services Executive/Secretary From 2007-10 To 2008-3 Duties Liaising with clients and building relationships Created database for new clients Keeping database up to date with client information Making sure client packs are up to date Requesting further details and documents from clients if the client pack is not up to date Request further information/documentation from clients with regard to other international travel Requesting Tax Certificates from various Tax Authorities worldwide Loading clients on Dragon Submitting VAT claims on Dragon which gets sent to the processing department Filing Faxing Typing of reports for management. General secretarial duties. Diary management ? outlook diary. Minutes Adhoc duties
Retail - Wholesale: POD Controller/Jnr Debtors Clerk From 2005-7 To 2006-11 Duties Scanning all POD?s for the various companies in the group (± 1500 POD?s per day). Scanning all tripsheets (± 500 tripsheets per day). Indexing all the POD?s and tripsheets. Sorting out queries in regards to missing POD?s. Capturing linehaul tripsheets on a excel spreadsheet. Emailing the branches of what stock is on route to them. Doing daily Business Metrics Report. Doing daily reports on Outstanding POD?s. Stock take every quarter. Statement reconciliation
Healthcare: Resourcing Secretary - National and UK Project. From 2004-5 To 2005-6 Duties Assisting with the UK nursing project. Liaising with nurses regarding of the status of applications. Following up with NMC (Nursing and Midwifery Council in the UK). Following up with SANC (South African Nursing Council). Communicating with UK regarding documentation needed. Responsible for arranging of Visa?s and work permits. Travel arrangements (local and international). Typing of reports for management. Updating of statistics for management. Assisting Human Resource Practitioner. Updating of HR Reports on a weekly basis. Updating of manpower reports on a weekly basis. Presentations. General secretarial duties. Typing of documentation. Minutes Setting up of interviews and internal meetings. Arranging refreshments for the interviews and meetings. Diary management ? outlook diary. Compiling of internal adverts. Handling of advert response. Ensuring adverts loaded onto the intranet site. Typing of letters of appointment and letters of transfer. Petty Cash. Event Management
Mining: Human Resources Secretary /Sales Secretary From 2001-9 To 2003-12 Duties Technical Sales administrator (December 2002 ? December 2003) Travel arrangements local and international. Event management. Report generation. General secretarial duties. Correspondence. Client liaison. Organising company functions. Data capturing. Presentation generation. Compiling of data packs. Coordinating meetings. Documentation management. Human Resources Assistant (August 2001 ? November 2002) Event management. IOD and workman?s compensation. Organising of Narcotic testing. Revising company policies. Contract negotiation. UIF. Recruitment of engineering staff. Staff leave management. Typing of letters and correspondence letters. Client liaison. Switchboard - relieving the receptionist. Reception duties. Screening of calls.
Manufacturing: Secretary From 1997-9 To 2001-8 Duties Exporting. Invoicing (Realworld and Accpac). Client liaison. Switchboard. Reception duties. Screening calls. Office administration. Dictation ¡V typing. Taking minutes. Purchasing. Documental control. Travel arrangements (international). Document transmittal. Correspondence. Stock taking. Information research. Managing minimum stock levels. Event management. Invoicing on Accpac. Debtors - phoning clients
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